MESSAGE FROM POMEROY CEO DAVID DUBINSKY
To best protect those that we care most about,
Pomeroy Center will be closed through April 7, 2020.
All Programs - Children & Teens, Adult OneCenter,
Respite Programs are temporarily ceased until further notice
NO VOLUNTEERS AT THIS TIME. THE POOL IS CLOSED.
FREQUENTLY ASKED CLOSURE QUESTIONS
Q: How long will Pomeroy be closed?
A: Pomeroy Center will be closed through at least through 4/7. We will be updating this as we know more.
Q: Will I be paid?
A: Yes, you will be paid for your usual hours, whether or not you are able to work them.
Q: I don’t have direct deposit. How do I get my live paycheck?
A: Paychecks arrive on Tuesday or Wednesday and are usually distributed on Thursday. We will have live checks available to pick up at the front desk between 9:30 and 3 pm on Thursday. Alternatively, we can mail them to you. We encourage you to sign up for direct deposit if you can.
Q: Can I still do some work for Pomeroy?
A: No. The current mandated shelter-in-place means we all need to stay home. Certain essential staff will be notified as needed.
Q: What if I really am sick? Do I take a day of sick leave?
A: Yes, even though you are getting this time to be at home, please do the ethical thing and use a sick day.
Q: Do I have to come into work?
A: If your department (i.e. Facilities) still has onsite work for you to do, it should be safe for you to do so, unless you are over 60 or immune-compromised.
Q: Should I consider myself “on-call” during my usual shift, even if I’m home?
A: Yes! Your manager may need you so please be available to answer your phone and check your email regularly.
Q: If someone from the media asks me about Pomeroy, should I go ahead and talk to them?
A: No, direct them to David Dubinsky. He is the official spokesperson for Pomeroy and will know the latest updates. His email is firstname.lastname@example.org and his cell is 925-406-9691.
Q: Can I still help provide services to Pomeroy participants?
A: Yes! You can create videos or activities for us to upload to Facebook. You can offer to virtually "visit" individual participants via social media apps or give them a call - whatever you’re the most comfortable with.
Q: Who do I contact if I have questions?
A: You can email email@example.com to reach HR, David, Lesley, Matt
PARTICIPANTS & FAMILIES
Q: Has anyone been sick at Pomeroy? Why did you have to close?
A: We closed because the Department of Public Health and the State of California required us to.
Q: How long will Pomeroy be closed?
A: Pomeroy Center will be closed through April 7, 2020 - possibly longer.
Q: I have a child in the After School Program. Will spring break camp be happening?
A: Sadly, no.
Q: I have a participant who lives with me. Can I get any caregiving relief?
A: Possibly! Some of our program staff may be available to visit your home and take your participant out for a brief walk. Let us know if you are interested in this by calling Lesley Steele at 415-213-8520 (22 and older) or Matt Snyder at 415-213-8577 (under 22).
Q: Is Pomeroy offering any virtual learning/entertainment?
A: Yes! Staff are already working on creating fun educational videos that we will upload to Facebook. Follow Pomeroy’s Facebook account for updates.
Q: Is the Respite Program canceled, too?
A: Yes, all programs are canceled during this time.
POMEROY AQUATHERAPY POOL
Q: How long will the pool be closed?
A: Pomeroy Pool will be closed through April 7, 2020 - and possibly longer.
Q: I have paid for swim lessons. What happens to my swim lessons?
A: Swim lessons are just on “pause.” Once lessons resume, your swim lesson package will reactivate.
Q: I have a Therapeutic Swim pass. What happens to my swim pass?
A: Pool access is just on “pause.” Once the pool opens again, your pass will reactivate.
Q: I take private lessons at the pool. Will those continue?
A: No, not during the pool closure.
Q: Will I be notified when the pool reopens?
A: Yes, if you are signed up to receive emails and/or if the pool office has your phone number. We also encourage you to follow Pomeroy on Facebook for up-to-the-minute news. Sometimes our website can take a little longer to update. Thank you for your patience.